These positions primarily serve as analysts and advisers to management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both.
Positions in this series require knowledge of: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Some positions also require an understanding of basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives. The work requires skill in: application of fact-finding and investigative techniques; oral and written communications; and development of presentations and reports.
The federal government employs 70,919 management and program analysts of which 1,068 work overseas . The Department of the Navy is the largest employer with 9,516 civilians employed followed by the Department of the Army with 7,095 and there are 5,574 with the Veterans Administration . All cabinet level and large independent agencies employ substantial numbers in this series.
Federal Government Requirements:
- You must be a U.S. citizen to apply
- The yearly salary for a GS-12 is $79,720 to $103,639 per year
Typical Duties & Occupational Profile:
Management analysts, often called management consultants, propose ways to improve an organization’s efficiency. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.
Management analysts typically do the following:
- Gather and organize information about the problem to be solved or the procedure to be improved
- Interview personnel and conduct onsite observations to determine the methods, equipment, and personnel that will be needed
- Analyze financial and other data, including revenue, expenditure, and employment reports
- Develop solutions or alternative practices
- Recommend new systems, procedures, or organizational changes
- Make recommendations to management through presentations or written reports
- Confer with managers to ensure changes are working
Although some management analysts work for the organization that they analyze, most work as consultants on a contractual basis.
Whether they are self-employed or part of a large consulting company, the work of a management analyst may vary from project to project. Some projects require a team of consultants, each specializing in one area. In other projects, consultants work independently with the client organization’s managers.
Management analysts often specialize in certain areas, such as inventory management or reorganizing corporate structures to eliminate duplicate and nonessential jobs. Some consultants specialize in a specific industry, such as healthcare or telecommunications. In government, management analysts usually specialize by type of agency.
Organizations hire consultants to develop strategies for entering and remaining competitive in today’s marketplace.
Management analysts who work on contract may write proposals and bid for jobs. Typically, an organization that needs the help of a management analyst solicits proposals from a number of consultants and consulting companies that specialize in the needed work. Those who want the work must then submit a proposal by the deadline that explains how the consultant will do the work, who will do the work, why they are the best consultants to do the work, what the schedule will be, and how much it will cost. The organization that needs the consultants then selects the proposal that best meets its needs and budget.
A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).
Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.
Analysts also routinely attend conferences to stay up to date on current developments in their field.
Licenses, Certifications, and Registrations
The Institute of Management Consultants USA  (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.
Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.
Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.
Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals.
Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.
Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.
The occupational profile information was excerpted from the Occupational Handbook (OOH) published by the Department of Labor.
GS-0343 Management Analyst (Excerpted from USA Job Announcement)
- Analyzing, evaluating and improving efficiency of internal administrative operations and policy determinations
- Conducting ongoing analysis of insurance programs nationally and for long-range planning involving the benefits available to Federal employees, annuitants and their families
- Managing and assessing complex programs to ensure relevance and value proposition of employee benefits policies
- Proposing changes to enhance benefits offered in the various programs;
- Recommending and proposing management plans to administer the programs;
- Preparing analysis of insurance programs to include the effects of the insured, Government agencies sponsoring the programs, administration of public policies and overall administration of the programs
- Preparing analysis of pending or newly enacted legislation to determine effects on employee benefits
The positions used as reference for the Federal Government positions were from the Department of Health and Human Services in the Food and Drug Administration(FDA) and The Office of Personnel Management (OPM). The OPM job is in the Office of Planning & Policy Analysis (PPA), Policy Analysis Group. PPA provides direct support to the Director, U.S. Office of Personnel Management (OPM) and the agency in the analysis of policy options, administrative and legislative initiatives. The organization is also responsible for providing the Director with the analyses needed to assess trends and issues impacting OPM, other Federal agencies and departments, and the Federal workforce.
(Source: U.S Bureau of Labor Statistics, Employment Projections Programs)
Employment of management analysts is projected to grow 14 percent from 2014 to 2024, much faster than the average for all occupations. Demand for consulting services is expected to grow as organizations seek ways to improve efficiency and control costs. As markets become more competitive, firms will need to use resources more efficiently.
Demand for management analysts is expected to be strong in healthcare. This industry segment is experiencing higher costs in part because of an aging population. In addition, federal health care reform has mandated changes to business practices for healthcare providers and insurance companies. More management analysts may be needed to help navigate these changes.
Growth will be particularly strong in smaller consulting companies that specialize in specific industries or types of business function, such as information technology or human resources. Government agencies will also seek the services of management analysts as they look for ways to reduce spending and improve efficiency.
Growth of international business will also contribute to an expected increase in demand for management analysts. As U.S. organizations expand their business abroad, many will hire management analysts to help them form the right strategy for entering the foreign market.
Jobseekers may face strong competition for management analyst positions because the high earning potential in this occupation makes it attractive to many jobseekers. Job opportunities are expected to be best for those who have a graduate degree or a certification, specialized expertise, fluency in a foreign language, or a talent for sales and public relations.
- USAJOBS GS-0343  (Federal Job Lists)
- The Occupational Outlook Handbook 
- Qualification Standards 
Helpful Career Planning Tools
- Applying For Federal Jobs  (Introduction)
- Federal Employee Benefits 
- Career Development Guide for Federal Employees 
- Federal Retiree’s Job Center 
- BLS Website 
The information provided may not cover all aspects of unique or special circumstances, federal and postal regulations, and programs are subject to change. Our articles and replies are time sensitive. Over time, various dynamic human resource guidance and factors relied upon as a basis for this article may change. The advice and strategies contained herein may not be suitable for your situation and this service is not affiliated with OPM, the postal service or any federal entity. You should consult with school counselors, hiring agency personnel offices, and human resource professionals where appropriate. Neither the publisher or author shall be liable for any loss or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.
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